Do the LeoScrub & LeoMop self-monitor its water levels?

Yes, they do! LeoBots have water-level sensors on both the clean water tank and recovery tank, with the user notified via the LionsClean app when the fresh water tank is running low or the recovery tank is full. In autonomous mode, the robot will automatically adjust its cleaning plan based on these values.

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Which floor surfaces are suitable for our LeoBots?

LeoScrub

  • Concrete, Smooth screed, Tiled Floor, Vinyl, Marble, Granite

LeoMop

  • Tiled Floor, Vinyl, Marbe, Granite, Epoxy

LeoVac

  • Vinyl Floor, Wooden Floor, Carpets, Epoxy

LeoPull

  • Concrete, Epoxy, Tiles, Marble, Granite, Carpet

If you are unsure of which LeoBot is best for your surface, do contact us at hello@lionsbot.com! We’ll be happy to walk you through on the most suitable cleaning solution for you.

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Where can I purchase parts, accessories and consumables for my LeoBots?

You may purchase official LeoBot parts and consumables by reaching out to your Sales Consultant, who will advise you on the available parts relevant to your robot model.

Alternatively, you may email hello@lionsbot.com with your request and we will get back to you within two business days.

Customers who purchase their LeoBots from one of our distributors should contact them directly for details on available parts, accessories, and consumables.

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What is LionsBot’s Customer Success Program?

Our revolutionary cleaning robots are easy-to-use and even easier to love, but here at LionsBot, we don’t stop there. After all, what’s an award-winning product without a star-studded service? Discover our LionsBot Customer Success Program—our way to ensure we always have your back, throughout your journey with one of our amazing LeoBots.

 

Success, Guaranteed

Right from the start, our engineers will walk you through mapping, training modules, and robot operation for as long as you need—delivering a smooth and informed purchasing experience that ensures that you select the perfect cleaning robot based on your needs.

 

Regular Preventative Maintenance

Catching potential problems before the occur is important, hence preventative maintenance will be carried out by well-trained technicians regularly to keep the robot in tip-top shape.

 

Certified Technicians, Anywhere You Are

Every dealer has technicians that are supported by continuous training and improvement by our LionsBot engineers, ensuring your queries will always be answered. Simply drop us a message and we will get back to you as soon as possible!

 

24/7 Comprehensive Support

Enjoy fantastic aftersales support from local dealers and remote support from LionsBot’s headquarters—giving you confidence and peace of mind in handling your autonomous cleaning machine.

 

The Voice Of Customer Programme

Our Voice of Customer Programme allows all dealer and customer enquiries to be heard, with feedback submitted via our app or communicated directly to our dealers—helping us to find new ways to improve robot performance and service.

 

Contact us today to find out more about the LionsBot Customer Success Program.

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