Our Support Journey

24/7 Comprehensive Support

Enjoy fantastic aftersales support from local dealers and remote support from LionsBot’s headquarters—giving you confidence and peace of mind in handling your autonomous cleaning machine.

Regular Preventive Maintenance

Preventative maintenance will be carried out by well-trained technicians regularly to keep the robot in tip-top shape.

Voice of Customer Programme

Our Voice of Customer Programme allows all dealer and customer enquiries to be heard, with feedback submitted via our app or communicated directly to our dealers—helping us find new ways to improve robot performance and service.

LionsBot Certified Technicians

Every dealer has technicians that are supported by continuous training and improvement by our LionsBot engineers, ensuring your queries will always be answered. Simply drop us a message and we will get back to you as soon as possible!

Customer Success Programme

Our engineers will walk you through mapping, training modules, and robot operation for as long as you need—delivering a smooth and informed purchasing experience that ensures that you select the right robot based on your needs.

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